The first method you need to try is to sign out and sign in to your Amazon account. Read More Fix Amazon Photos Not Working Fix 1: Sign Out and Sign Back in If you are using the Amazon Photos app, you need to clear the app cache if using the website, you can clear the browser cache. That normally happens on this kind of file-sharing platform. If you get the Amazon Photos app used for a long time and never clear the cache, you may leave some corrupted or damaged photo files in it.If you are using a mobile device for uploading, the uploading file should be no larger than 2 GB or you can change to use the Amazon Photos desktop app available for larger files.Confirm that your photos and videos meet the file requirements.Confirm that there is available storage space.For example, you can try restarting the Amazon Photos program to fix some glitches or check the Internet connection.īesides, those troubleshooting steps can be helpful: It may be triggered by some technical issues that can only be fixed by the Amazon side but there are still some fixes available for you. With upgraded services for Prime users, for example, they are allowed to enjoy unlimited full-resolution photos and 5 GB of video storage, people face some unexpected errors, such as photos can’t sync or upload. Many people are complaining about Amazon Photos errors when they attempt to upload, back up, or share photos. Better Alternative: MiniTool ShadowMaker.To fix this issue, the article on MiniTool will give you answers.
Many users prefer to use Amazon Photos for backup and sharing but during this process, some of them reported that they encountered the situation of Amazon Photos not working. Amazon Photos is used to store, print, and share full-resolution photos.
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